Just wanted to write to say that the wedding ring I ordered arrived today as
arranged and we are both very pleased with it! It was good value for money
and the service was very good! Thank you!FridaTrowbridge
We'd just like to offer our feedback on your service, and the ring that we've just bought from you. Order no:...
First of all your website and return emails:
Clean, easy to view, easy to navigate and very functional (selecting ring sizes and finishes etc)
We didn't find an easier and more functional site than yours which does make all the difference when selecting a company to buy from.
Your return emails are also comprehensively constructed, easy to view and functional (ie order tracking).
Good call. We're impressed.
Secondly your service:
Nothing short of excellent. You didn't put a foot wrong, bar the postal strike the ring arrived when it should have but, of course, this wasn't your fault.
When we ordered our ring you emailed us to advise us that the postal strike was a constraint but you met your promise to despatch it as soon as you could and when we called asking whether we'd need to sign for it the lady at the end of the phone was polite, professional, clear and concise.
Your paperwork was also as clear as could be. Free postage.
There's nothing to find fault in at all! We're very impressed.
Thirdly the product:
Excellent. The ring was nicely packaged and the box is great. Also the free ring-sizer was a nice touch.
The polished finish was also excellent and in fact better than we had seen in retail shops. That was a nice surprise.
The price, of course, was also excellent. This was a nice bonus for us because we bought this ring for well over half the price of retail stores in our area!
The ring looks absolutely perfect. We're very impressed.
We're sticklers for good service / business practice and will always complain if a company wrongs us.
Bay Rings have certainly impressed us, exceeded our expectations and can certainly expect us to come back again and again.
After just one order we feel that we can confidently recommend your company to anybody we know who is looking to buy jewelery and you can be certain that we'll sing your praises while we do.
Basically you didn't miss a beat at any stage. Not one single mistake.
In fact we're stunned that we received such good service and communication for the price we were paying!
Thank-you for restoring our faith that there are still companies out there who clearly know what they're doing and understand who pays the salaries!
SincerelyJob & Sky WheelerMaidenhead
Dear Bay Rings,
i just recieved my husbands new wedding ring.i am very VERY pleased with it and the engraving. I had quite alot of help from a lady i called when i enquired about it and she was also very nice,helpful and 'down to earth'. I will deffinatly be shopping at Bay rings for my new wedding ring shortly and also recommending you to my friends and family.
Thank you for making this christmas easier!
Yours sincerley MichelleMichelleAndover
20-Apr-2012. Just wanted to give you feedback on the above order. We had initially looked around high street shops an then on telephoning you last week, found you so helpful and genuine. We placed the order for a platinum wedding ring, it arrived within a few days and is absolutely perfect and as described. We can’t thank you enough and we will highly recommend you to anyone. Many thanksMartin BSwindon
31-Jan-2012. Dear Sirs Further to my email yesterday afternoon, I have now received the ring. Thank you very much for a great service. I will certainly suggest to friends and family to use your company. Many thanksCatherine TChristchurch
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