16-August-2013 I was a bit wary of ordering something both expensive and so personal online, however I couldn't find anywhere selling Russian rings, so I decided to 'risk' it! I am glad I did as I am delighted with the white gold Russian wedding ring that arrived today. Brilliant service: very helpful on the phone both times I rang with lots of questions. Ordered Mon pm arrived Fri am. It is perfect, I will recommend to friends and family. Many thanks.Sheila HurleyLondon
Had to write to tell you how pleased I am with the quality of the rings received in my order. We had some problems with my order but the courtesy with which they were dealt with, and the speed was exemplary. I highly recommend this caring firm. Best wishes,PamelaChingford
On Friday 8th May 2015 after the close of business I ordered a gent's signet ring for our Pearl wedding anniversary on the 18th. Very short notice but it took a whole months urging (he would say nagging) to get my husband to make a decision. I telephoned when the business re-opened on Monday 11th to see if there was any chance at all of getting the ring in time for the celebration which was scheduled for 17th. The ring was to be engraved which usually meant about 14days for delivery. I spoke to a very efficient and helpful lady on the telephone who listened to my request and straight away put all moves into the system to try and hurry the order including guaranteed delivery for Saturday 16th if the engraving and hallmarking was completed in time, although she would not promise as not all stages were within control of Bay Rings. I was so pleased and relieved when the ring arrived very nicely packaged, beautifully engraved and in time for the 'big day'.
Thank you all at Bay Rings for your professionalism and the excellent customer service that is so rare these days. I was very happy to
tell any of our guests who asked that you had supplied the ring.
Helena MHelena MMansfield
29-Feb-2012. Hi. Many thanks for the excellent service, my order arrived as promised, it was as described, and your communication was excellent, would definately recommend service to others. Kind regardsRebecca BWarrington
I just wanted to thank you for my beautiful ring that was ordered from yourselves on the 11/07/08. I absolutely love it and will treasure it as it was a 10th wedding anniversary gift from my husband.
The service we received was superb, very fast and efficient!
Thank you once again and you will certainly be the first point of call for any of our jewellery needs in the future and we will not hesitate in recommending you to friends and family.Joanne SLincoln
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