Just wanted to drop a quick thank you over. The ring I purchased was for my Mum, she has been widowed since 1976 and several weeks ago she lost her precious wedding ring (slipping off her finger due to weight loss) I bought this ring not as a replacement, as I could never do that, but to make her feel “right” again.This ring was absolutely perfect and the joy it has given her is wonderful. Thank you so much for your no fuss approach to re-sizing the ring and your VERY speedy turn round.People are so quick to complain these days I think we should be as quick to praise. Many many thanksSarahBurton-On-Trent, Staffs.
I ordered my wedding ring and my fiance's wedding from you last week and im amazed at how quickly they were delivered!! I was also a little worried as the price of them is so low but they look FAB on the wesite so i wondered if there was a little camera trickery involved, but im more than happy to say i was wrong. I have opened my ring boxes today, slightly nervous incase i didnt like them, but im delighted to say I LOVE THEM!!! You have DEFINATELY helped with the cost side of getting married as all other shops and website i have looked were charging double and more for similar rings! I just wanted to say a HUGE THANKYOU to you all at Bayrings!! YOUR ALL FAB!!
Im looking forward to my wedding even more now (if thats possible) lol.
Thankyou againCharlotte WGrantham
Hi there. Today is Wednesday 22nd February 2012. Clever me thought I could buy a Wedding Ring in my local town on Monday 20th. No chance. We can order one for you for about three weeks delivery. It’s our 50th Wedding anniversary on the 26th February so the dog house looked immanent. Then I found Bay Rings. What a company. I contacted them yesterday at around 10.30am. My ring arrived today at 12.30pm. What a fantastic effort. I understand that the ring had to be made then despatched. They did it exactly as they promised. Not only a superb price, fantastic quality but service above and beyond. Such a rarity in this Country. I wanted the ring delivered today as the other half has gone shopping today, so hopefully keeping the surprise for later. Thank you so very much for all of your help, advice and excellent communication via email. I shall always be indebted to your company and would recommend you very highly indeed. Thank you very much.TimSomerset
We'd just like to offer our feedback on your service, and the ring that we've just bought from you. Order no:...
First of all your website and return emails:
Clean, easy to view, easy to navigate and very functional (selecting ring sizes and finishes etc)
We didn't find an easier and more functional site than yours which does make all the difference when selecting a company to buy from.
Your return emails are also comprehensively constructed, easy to view and functional (ie order tracking).
Good call. We're impressed.
Secondly your service:
Nothing short of excellent. You didn't put a foot wrong, bar the postal strike the ring arrived when it should have but, of course, this wasn't your fault.
When we ordered our ring you emailed us to advise us that the postal strike was a constraint but you met your promise to despatch it as soon as you could and when we called asking whether we'd need to sign for it the lady at the end of the phone was polite, professional, clear and concise.
Your paperwork was also as clear as could be. Free postage.
There's nothing to find fault in at all! We're very impressed.
Thirdly the product:
Excellent. The ring was nicely packaged and the box is great. Also the free ring-sizer was a nice touch.
The polished finish was also excellent and in fact better than we had seen in retail shops. That was a nice surprise.
The price, of course, was also excellent. This was a nice bonus for us because we bought this ring for well over half the price of retail stores in our area!
The ring looks absolutely perfect. We're very impressed.
We're sticklers for good service / business practice and will always complain if a company wrongs us.
Bay Rings have certainly impressed us, exceeded our expectations and can certainly expect us to come back again and again.
After just one order we feel that we can confidently recommend your company to anybody we know who is looking to buy jewelery and you can be certain that we'll sing your praises while we do.
Basically you didn't miss a beat at any stage. Not one single mistake.
In fact we're stunned that we received such good service and communication for the price we were paying!
Thank-you for restoring our faith that there are still companies out there who clearly know what they're doing and understand who pays the salaries!
SincerelyJob & Sky WheelerMaidenhead
The below ring arrived safely today. Thank you for your brilliant serviceAlecKenilworth
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