13 March 2014 - Hello, The ring arrived this morning thank you for a prompt and professional service. I will certainly use Bay Rings again. Regards PaulPaulUlverston
We'd just like to offer our feedback on your service, and the ring that we've just bought from you. Order no:...
First of all your website and return emails:
Clean, easy to view, easy to navigate and very functional (selecting ring sizes and finishes etc)
We didn't find an easier and more functional site than yours which does make all the difference when selecting a company to buy from.
Your return emails are also comprehensively constructed, easy to view and functional (ie order tracking).
Good call. We're impressed.
Secondly your service:
Nothing short of excellent. You didn't put a foot wrong, bar the postal strike the ring arrived when it should have but, of course, this wasn't your fault.
When we ordered our ring you emailed us to advise us that the postal strike was a constraint but you met your promise to despatch it as soon as you could and when we called asking whether we'd need to sign for it the lady at the end of the phone was polite, professional, clear and concise.
Your paperwork was also as clear as could be. Free postage.
There's nothing to find fault in at all! We're very impressed.
Thirdly the product:
Excellent. The ring was nicely packaged and the box is great. Also the free ring-sizer was a nice touch.
The polished finish was also excellent and in fact better than we had seen in retail shops. That was a nice surprise.
The price, of course, was also excellent. This was a nice bonus for us because we bought this ring for well over half the price of retail stores in our area!
The ring looks absolutely perfect. We're very impressed.
We're sticklers for good service / business practice and will always complain if a company wrongs us.
Bay Rings have certainly impressed us, exceeded our expectations and can certainly expect us to come back again and again.
After just one order we feel that we can confidently recommend your company to anybody we know who is looking to buy jewelery and you can be certain that we'll sing your praises while we do.
Basically you didn't miss a beat at any stage. Not one single mistake.
In fact we're stunned that we received such good service and communication for the price we were paying!
Thank-you for restoring our faith that there are still companies out there who clearly know what they're doing and understand who pays the salaries!
SincerelyJob & Sky WheelerMaidenhead
Thank you! Love your service. Will recommendPeterChatteris
I just wanted to tell you how happy we are with your service! On Wednesday evening I ordered two rings for our forthcoming Civil Partnership and we have just received them in the post today, that is a very fast service! We tore the package open and tried the rings on immediately - they are perfect! Thank you so much! It is such a relief to us to finally have rings. We had previously ordered rings with another online store, which took forever to get to us and when they did they were horrible - I sent them back the very same day. It was that day that I found your website on Google and we placed our order straight away. One of the things I particularly like about your rings is the range of sizes that you provide. We were struggling to find matching rings in titanium or tungsten in the sizes that we needed, but your site saved the day! We will definitely be recommending you to all our friends and family!
Thank you! Thank you! Thank you!Sue P.
Just a quick word to say that i have received my rings. thank youMavisCamberley
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