Hello! I just wanted to congratulate you on such a wonderful service. I'm very happy with the ring, thank you!Sarah HampshireBristol
Blue sapphire stones set Titanium Ring.
JUST A NOTE OF THANKS ! I LOVE IT.
I will wear this ring a lot or more than my other rings or mix.
Thanks for the speedy service & will shop with you again.
Take care all.Mary BYork
Hi All at Bayrings
I would like to say a massive Thank you for the signet ring I ordered from you it was absolutely beautiful and was just what I wanted, a big thank you to the team of engravers there who did a very professional and expert job on engraving the family crest on it, well done. The special man in my life who I gave it to for his birthday was so over the moon with it, you made my miracle request come true as it was very short notice when I ordered it and you didnt fail me at all and it was delivered as promised on the Saturday morning . You made our day perfect and hopefully I may be ordering two other special rings from you very soon !!! so a very big thank you for such excellent service, you are very nice people to speak to as well you made me feel very at ease and special, I shall be recommending you very highly. May your business grow and prosper as that special touch is unique thank you so much
Delighted with ring received today Many thanksAmandaCripps Corner
We'd just like to offer our feedback on your service, and the ring that we've just bought from you. Order no:...
First of all your website and return emails:
Clean, easy to view, easy to navigate and very functional (selecting ring sizes and finishes etc)
We didn't find an easier and more functional site than yours which does make all the difference when selecting a company to buy from.
Your return emails are also comprehensively constructed, easy to view and functional (ie order tracking).
Good call. We're impressed.
Secondly your service:
Nothing short of excellent. You didn't put a foot wrong, bar the postal strike the ring arrived when it should have but, of course, this wasn't your fault.
When we ordered our ring you emailed us to advise us that the postal strike was a constraint but you met your promise to despatch it as soon as you could and when we called asking whether we'd need to sign for it the lady at the end of the phone was polite, professional, clear and concise.
Your paperwork was also as clear as could be. Free postage.
There's nothing to find fault in at all! We're very impressed.
Thirdly the product:
Excellent. The ring was nicely packaged and the box is great. Also the free ring-sizer was a nice touch.
The polished finish was also excellent and in fact better than we had seen in retail shops. That was a nice surprise.
The price, of course, was also excellent. This was a nice bonus for us because we bought this ring for well over half the price of retail stores in our area!
The ring looks absolutely perfect. We're very impressed.
We're sticklers for good service / business practice and will always complain if a company wrongs us.
Bay Rings have certainly impressed us, exceeded our expectations and can certainly expect us to come back again and again.
After just one order we feel that we can confidently recommend your company to anybody we know who is looking to buy jewelery and you can be certain that we'll sing your praises while we do.
Basically you didn't miss a beat at any stage. Not one single mistake.
In fact we're stunned that we received such good service and communication for the price we were paying!
Thank-you for restoring our faith that there are still companies out there who clearly know what they're doing and understand who pays the salaries!
SincerelyJob & Sky WheelerMaidenhead
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