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How It Works

At Bay Rings, our mission is to make the process of trading-in or selling your Gold as simple as possible.

Step 1

Complete the online Request Form, answer a few basic questions – or call us on 0800 043 1390 or 0208 802 9596. We will then confirm via email your details with a reference number and where to send the Goods.

Step 2

Collect all the Gold, Platinum, Coins and Jewellery you wish to send us, then place all the items into a padded bag and seal it.

Take your package to your nearest Post Office and send it to the address provided, via Royal Mail Special Delivery. Ensure your package has the right level of insurance to the value of the Goods you are sending.

Step 3

Within 2 days of receiving your items, we will process your jewellery. Our expert jewellers who use the latest techniques to ascertain the gold and precious metal content will submit to you, via phone or email our best price offer.

Our offer will always include two options

  • Option A – Trade-in

We will offer you 100% value of your gold for a trade-in and upgrade on a new wedding ring, engagement ring or any other item within our beautiful jewellery range.

  • Option B – Cash value

We always offer cash as an alternative, the value of cash is based on the gold content of your items and the current market value subject to refining costs.

Step 4

If you are happy with either of our offers and are ready to proceed we will arrange payment immediately. We can deposit funds straight into your account, send a cheque or even cash to your address, or if you wish to upgrade your jewellery, we will send you the voucher code to use for purchase of any product from our website.

Please keep in mind at Bay jewellers you have our 100% Satisfaction Guarantee - if you are not happy with our offer we will send your gold straight back to you, no questions asked.