How It Works
At Bay Rings, our mission is to make the process of trading-in or selling your Gold as
simple as possible.
Complete the online Request Form, answer a few basic questions – or call us on
0800 043 1390 or 0208 802 9596. We will then confirm via email your details with a
reference number and where to send the Goods.
Collect all the Gold, Platinum, Coins and Jewellery you wish to send us, then place all
the items into a padded bag and seal it.
Take your package to your nearest Post Office and send it to the address provided, via
Royal Mail Special Delivery. Ensure your package has the right level of insurance to the
value of the Goods you are sending.
Within 2 days of receiving your items, we will process your jewellery. Our expert
jewellers who use the latest techniques to ascertain the gold and precious metal content
will submit to you, via phone or email our best price offer.
Our offer will always include two options
We will offer you 100% value of your gold for a trade-in and upgrade on a new wedding
ring, engagement ring or any other item within our beautiful jewellery range.
We always offer cash as an alternative, the value of cash is based on the gold content of
your items and the current market value subject to refining costs.
If you are happy with either of our offers and are ready to proceed we will arrange
payment immediately. We can deposit funds straight into your account, send a cheque or
even cash to your address, or if you wish to upgrade your jewellery, we will send you the
voucher code to use for purchase of any product from our website.
Please keep in mind at Bay jewellers you have our 100% Satisfaction Guarantee - if you are
not happy with our offer we will send your gold straight back to you, no questions asked.